New online marine claims reporting tool at XL Catlin

XL Catlin has adopted an online marine loss reporting tool North America, powered by RightIndem.

XL Catlin said that the new tool streamlined the entire notification of loss process, permitting clients immediately to share details and visual information about an incident, thus starting the claims management process.

XL Catlin’s Chief Underwriting Officer for Marine in the Americas Anne Marie Elder said that “with increasing trade, waterway traffic and construction activities throughout North America, maritime and other related industries are experiencing a considerable increase in activity, driving the demand for quality marine insurance coverage, particularly inland marine coverage in the US. We need to be ready to expeditiously address any potential claims for our growing Marine client base and that starts by making it easy for our clients to report a loss.”

North America Head of Marine Claims Conor J Murray said that “by adopting this platform, our Marine clients can now report any incident in real-time, directly from their computer or smart phone, any time of day”, adding that “we understand that losses don’t happen solely during business hours and we want to make sure we can go the extra mile and be available to our clients 24/7. Receiving this information quickly will help our marine claims team assess the claim straightaway to bring us closer to resolution quickly.”

XL Catlin provides marine insurance to cover vessels, ports and ship repair yards globally. Risks are written on both a primary and an excess of loss basis.